Returns & Exchanges
At Everlasting, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unworn fashion items. If your new piece doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
